Company Profile
Text100 is a global communications consultancy with a footprint across 26 countries worldwide. Today, we help shape conversations in the digital age and beyond for some of the world’s leading technology, internet and digital lifestyle brands, including Cisco, Facebook, IBM, Lenovo, Rakuten and Symantec.
Text100’s dynamic, people-centric culture combined with a strong focus on delivering client satisfaction continues to achieve industry recognition, including The Holmes Report’s “Digital Consultancy of the Year for 2012” and the Campaign Asia PR Award’s “Winner Best Digital Campaign 2011.”
Job Title: Desktop Support Technician
Location: Beijing
Position Summary
The APAC North Desktop Support Technician requires very good English skills. This position will handle all 1st and 2nd tier Help Desk calls in the APAC North region, and assist senior IT staff on global projects.
Responsibilities
· Monitor Help Desk tracking system and handle trouble tickets
· Escalate serious issues to senior IT staff
· Support senior IT staff with global projects
· Manage inventory and documentation for the entire region
· General Help Desk Services for APAC North (including China, HK, Japan, Malaysia & Singapore)
Qualifications
· Must have very good English skills in both oral & written English (speak fluent English!)
· Undergraduate degree that is IR related
· At least 6 months of work experience in an IT position.
· Experience with Microsoft technologies
Desired Qualifications
· Experience with Microsoft Exchange
· Experience with smartphones and phone systems
· Preferably with overseas education background
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该岗位核心要求
英文要特别好，刚毕业或海归学IT类专业，没有什么实际工作经验没关系，关键是可以用英文进行口头和笔头交流。
发表于 2012-9-20 17:32:33
